Our home delivery service is designed to give you confidence and your customers’ flexibility to receive their delivery at a time to suit their busy lifestyle.
WE CAN HELP YOUR CUSTOMERS: Out of Hours Deliveries; Customers have a choice of early morning, evening or weekend delivery times.
Same day / Next day Deliveries; If Customers need their delivery urgently we can make deliveries often at short notice.
Proactive communication; We always call ahead to make sure your customers will be in to take receipt of their goods.
Customer satisfaction; We always ask customers to complete a simple survey to ensure they are satisfied and we pass their feedback to you.
WE CAN HELP YOU: Stock collections and Warehousing; We can collect stock from your distribution centres and store it in our secure warehousing facilities.
Simplified stock control; With 100% auditing of incoming goods for content and condition and all outbound deliveries to minimise door step failures, we make managing stock and deliveries simple for you.
Customer Service Management; We will liaise with your customers to arrange a suitable delivery date. We also provide customer survey reports and a returns management service so that you always know how we’re performing and you’re able to monitor customer feedback.
Technology to keep you informed: We use the latest technology to make the delivery process simple for you. With real-time delivery statuses for each order and electronic proof of delivery together with an option for online booking you will have full control and visibility of your customer’s orders.